Delete your account in the app
Sign in to RARA, open Profile & Settings, select Delete account, and follow the confirmation steps.
Request deletion without the app
Email us from the address associated with your RARA account. Include the account email address and state that you want the account and its associated data deleted.
Email account deletion request
You can also email support@rara-ai.com with the subject RARA account deletion request.
Verification
We may ask you to verify control of the account email address before processing a request submitted outside the app. Do not send your password, authentication codes, or other credentials.
Data deleted
Deleting your account removes:
- Your RARA profile and Firebase Authentication account
- Your saved tools and generated tool content
- Your tool-generation prompts and context
- Your subscription assignment and generation usage records
Retention
Active account data is deleted after verification and processing. Limited records may remain temporarily in security logs or encrypted backups until those systems rotate them. We may retain information longer only when required for security, fraud prevention, or legal compliance.
Processing time
We aim to complete verified deletion requests within 30 days and will notify you if more time is required.